We would never be the company we are today if it weren't for our loyal customers, both young and old. We always try and go the extra mile for our customers and we appreciate it when we receive mail from folks telling us about their positive experience at one of our stores. We also enjoying hearing stories from customers that have a special memory tied to Dietsch Brothers. If you have a special story that you would like to share, please email our Webmaster at webmaster@dietschs.com
Here is a small sampling of some of the great customer comments we have received over the years:
Just wanted you to know I was in your store several times this past week as I was in Findlay for a death in the family. I was raised there but had not been back in over 30 years. I was not disappointed as it tasted the same as it did back then. I used to go there every day on Main Cross when I went to Findlay High School. Thanks for making it a great experience. My daughter was there too and now she is hooked. ~ S. Day
I wanted to express to you how happy I was with our order of 150 boxes of chocolate covered pretzels during the holidays and the recent order that we placed. The service I have received on both occasions was top- notch. In the sales field myself; I know how difficult it can be to please customers, which is why I find it critical to applaud those individuals that stand out from the rest. We thank you for your service and look forward to ordering from you in the future. ~ N. Calderon, Southfield, Michigan
This morning I received a box from an artist who is in Ohio. Along with her beautiful art glass pieces, was a box of your chocolate covered pretzels. Normally, unless I am familiar with the maker, or company, I do not consume edibles from strangers. However, I looked your company up online and liked the way you present your business. SO, I opened the shrink wrap, took a sniff of the contents and then took a DEEP inhale of the fresh and sweet smell! I tasted one, and I must tell you that I have never had a chocolate covered pretzel this good in my entire life, and I have tried quite a few!! (even designer candies) Yours are not too soft, not too hard, not too sweet, not too salty... they please my palette! It was a delight to discover your business, and I look forward to making purchases of other confections, and telling the family that I have who live in Ohio about your company (although they might already know of you). I will be bragging to many people and telling of how fresh, and flavorful and lightly salted your pretzel candies are. What a happy discovery! ~A. Dawn , New York City
I am from Van Buren, Ohio originally. I just wanted to say that I have been to quite a few of the chocolate candy stores out here in the Northeast and none of them compare to Dietsch's. Dietsch's makes the best chocolates I have ever had and I want some of my customers to get a taste. ~ E. Poole-Lamb, Pennsylvania
I recently reunited with my high school sweetheart who currently lives in Ohio. I live in New York. For the holidays he sent me a box of your All Dark Chocolates and it was fabulous!!!! As a dark chocolate connoisseur I felt the need to contact you and tell you how much I enjoyed your chocolates. Living near New York City I have access to some of the best chocolates in the world but your chocolates are better than anything I have tasted lately. ~ Janet, New York
I was recently visiting my sister and her family in Findlay, Ohio and they took me to your shops. I found them to be clean, quaint and had very friendly staff. I bought some candy to bring back to work and they are a memory now. They all enjoyed them very much. I enjoyed visiting your fine city and most of all your shops. Keep up the great work and chocolate. ~A. McGuire, Nebraska
Just wanted to say thanks for your help and for the wonderful surprise. It arrived right on time and in perfect condition. We are still home town folks and even though work has taken us to a different part of the country we still have our favorite treats from home. - D. Grim, Wisconsin
Just wanted to thank you for the good job of getting all the candies to the assigned destination. The candy has been a hit with all the recipients. In fact, a lady working in one of the offices where I delivered a box of the candy called to say she was shocked at getting that candy as she grew up in Findlay, Ohio. Said her mom used to take her to get your ice cream that was so good. Small world! ~ J. Thornton
Just wanted to drop a line and say how much we appreciated you excellent service in preparing are candy gift baskets, towers, etc.. We received a lot of comments on how nice they were and I was especially impressed on how expedient the service was getting our order ready at the last minute before I was told it would be ready, this certainly made my job of delivering them all a lot easier. Give a big THANKS to Janet and her staff for that. See ya again next year! ~ S. Nigh
I have a new found friend from the Findlay area, she said she has grown up on your ice creams and candies. She bought me a 4 piece box of sugar free chocolate for my recent birthday, I LOVED THE peanut butter one. Not many "mom and pop" owned candy stores think of us diabetics,but thanks to you, I found one. She said she was coming up on Saturday, I am giving her a list for some chocolate with peanut butter "Heaven" bites!!!!!!!!! Thanks Again ~ Mindy
My company is based in Michigan , but we have a plant in Ohio . A co-worker told me about your delicious chocolate years ago, and I (and other co-workers) stop by regularly. I especially LOVE your dark chocolate pretzels! Love them so much that I used your chocolate-covered pretzels as my wedding favor (with a note saying ‘thanks for helping us tie the knot’). There wasn’t a single favor left at the end of the night (and you know there are always piles of Jordan almonds or candles left normally, right?). I love Dietschs! - E. Rachwitz, Michigan
I, generally, do not like milk chocolate, but my friend brought me a bag of your Half Milk and Half White pretzels. They were delicious!!!! I immediately looked to see if you had a website where I could order more. This is undoubtedly the best chocolate I've found. ~ C. Schemrich, Ohio
While I was on vacation in Harbor Springs, MI recently, I stopped by Petoskey to get my hair cut. The woman cutting hair in the chair next to me was saying how much she loved Dietsch's chocolate covered pretzels....it caught me off guard to be five hours north of Findlay and hear them talk about Dietsch's! I ended up having a twenty minute conversation with her about the things we loved from your store..haha. ~ B. Whitta, Findlay
Dietsch's is a very special place in Findlay. The first time my husband ever tried ice cream it was here. And we brought our young daughter here last year for her to try ice cream for the first time. Which of course she loved. I love the chocolate covered pretzels. And I have my mother-in-law, Jane, to thank for putting a box under the Christmas tree for me every year. ~ M. Minch, Columbus, Ohio
We appreciate your business and look forward to serving you and future generations of your family for many years to come.